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Account management

Verification, opening or deleting your account, PIN, bans, and viewing your wallet.

Account verification
How to verify your identity in Syklo to unlock all features.
I forgot my PIN
Your six-digit PIN protects your wallet. Syklo can't recover it: what to do if you forgot it.
How to open a Syklo account
Creating your account takes under five minutes. All you need is your email.
How do I view my USDC wallet?
Your wallet is where your dollars live. You can see your balance and your USDC address on Stellar from the app anytime.
Why an account can be suspended
To protect trust between users, we suspend accounts for fraud, fake payments, or misuse. If you think it was a mistake, write to us and we'll review it.
How do I update my info?
You can change your payment methods from the app.
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