Account verification
How to verify your identity in Syklo to unlock all features.
I forgot my PIN
What to do if you don't remember your Syklo account PIN.
How to open a Syklo account
Creating your account takes under five minutes. All you need is your email.
How do I view my USDC wallet?
Your wallet is where your dollars live. You can see your balance and your USDC address on Stellar from the app anytime.
How do I delete my account?
You can ask us to delete your account and data anytime. First, withdraw your full balance: once it's closed, we can't recover your funds.
Why an account can be suspended
To protect trust between users, we suspend accounts for fraud, fake payments, or misuse. If you think it was a mistake, write to us and we'll review it.
How do I update my info?
You can change your payment methods and contact details from the app. Some verification data needs help from support.