Terms of Service

Last updated: July 13, 2026

The original version of these Terms is in Spanish. Other versions are convenience translations; in case of conflict, the Spanish version prevails.

These Terms of Service (“Terms”) describe the rights, responsibilities, and conditions under which you may access and use the syklo.io site, the Syklo app, and any related means (together, the “Services”), operated by Syklo (“Syklo”, “we”). By using the Services you accept these Terms and the Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

We may modify these Terms at any time by posting an updated version on the Site. Continued use after publication constitutes acceptance of the changes.

1. What Syklo is

Syklo is a self-custodial wallet on the Stellar blockchain that provides a non-custodial peer-to-peer (P2P) listing service, using a Stellar multisignature escrow as temporary security during transactions. Syklo never takes custody of crypto assets or fiat funds, and does not integrate with “Payment Methods” (third-party service accounts used to exchange assets). It does not operate as a money transmitter: it offers a listing where users can post or accept proposals to exchange compatible crypto assets and fiat.

2. Eligibility and restrictions

You must be at least 18, legally able to enter contracts, and not previously suspended from the Services. By accessing and using the Services, you represent and warrant that you are not subject to or listed on any trade or economic sanctions list, including without limitation U.S. government sanctions lists (for example, OFAC lists of the U.S. Department of the Treasury and the Denied Persons List of the U.S. Department of Commerce), the UN Security Council sanctions lists, lists issued by the European Union or its Member States, the United Kingdom, or any other applicable governmental authority, and that you are not located in any country subject to a comprehensive United States sanctions program. You also represent that you will not use the Services in violation of applicable law and that you understand the risks of blockchain systems, digital assets, and P2P trades.

3. Your account

You may register with email and password, or via Google authentication. You must also create a PIN and set up two-factor authentication (2FA).

You are responsible for keeping your password and other Account information confidential, including without limitation your PIN. You agree not to share your credentials with third parties. Syklo is not liable for actions by unauthorized individuals; you are solely responsible for all activity on your Account, and Syklo is not responsible for problems caused by misuse or loss of your email, PIN, or password. Losing access to your email or Google account may prevent you from using the Services.

You must ensure the accuracy of information you submit in transactions; Syklo is not responsible for mistaken, lost, or incorrect sends. You may not create multiple accounts to evade limits or sanctions, or use another person’s identity.

4. Use of the Services and P2P trades

You acknowledge the risks inherent in crypto assets, blockchain, and P2P trades (including volatility, technical failures, fraud, chargebacks, or counterparty defaults). Syklo assumes no liability for losses related to those risks.

Some users act as Traders and may accept requests on a regular basis; they are not employees or agents of Syklo. When posting or accepting trades on the P2P listing, you must act in good faith, comply with applicable law, and verify your counterpart. Syklo operates matching and escrow, but is not a counterparty and does not guarantee other users’ behavior.

To trade on the P2P listing you must complete the verification that applies based on amounts and number of transactions, as shown in the product. Syklo may impose additional limits or restrictions if it suspects a breach of these Terms, even without prior notice. You agree to pay and confirm in good faith and on time, upload truthful receipts when required, and not engage in money laundering, fraud, or illicit transactions.

5. Disputes

If the parties disagree about a trade, either may open a dispute after the minimum wait time shown in the product. You must state your reasons and provide evidence (receipts, screenshots, timestamps); the counterparty may respond and additional information may be requested. Syklo reviews the case and decides who receives the escrow funds. The decision is final by design.

6. Fees

Syklo charges a per-trade fee shown before you confirm. We may update our fees; changes are published with reasonable advance notice.

7. Prohibited conduct

You agree not to:

• Violate laws, regulations, or court orders.
• Infringe intellectual-property, privacy, or contractual rights.
• Harm the Services (viruses or other means) or use unauthorized automated scripts.
• Distribute spam or unauthorized information; harass or collect other users’ data without authorization.
• Impersonate others; manipulate matching, escrow, or disputes; abuse promotions.
• Operate on behalf of sanctioned third parties or evade sanctions.

8. Yield on dollars

The Service may offer a yield feature on USDC balances. Yield is variable, not guaranteed, and depends on platform activity and the underlying protocol. Capital contributed is exposed to the smart contract risk of the protocol. It is not a bank deposit and is not covered by deposit insurance. This feature is provided through the third-party protocol Blend (blend.capital). Its inclusion does not imply endorsement by Syklo; Syklo does not operate or control Blend and is not responsible for its content, quality, availability, errors, failures, or for losses or problems arising from that protocol or from the yield generated.

9. Suspension and termination

We may suspend, restrict, or cancel your access at any time, with or without prior notice, for breach, suspicious or prohibited activity, legal requirements, or abuse of promotions or the Service. You may stop using the Services at any time. We will notify suspension or cancellation to the extent the law allows, without obligation to disclose confidential criteria. Closure does not affect your ownership of USDC in your self-custodial account; provisions that by nature should survive will continue to apply.

10. Promotion programs

Syklo may launch promotions at its sole discretion. These promotions are subject to specific terms that may be modified or cancelled without prior notice. Your participation is prohibited in jurisdictions where promotions are void by law.

11. Availability and changes

We make a reasonable effort to keep the Service available, but we do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features. Because the model is non-custodial, even if Syklo stopped operating, your USDC remains yours on the Stellar network.

12. Limitation of liability

To the maximum extent permitted by law, Syklo, its affiliates, employees, or directors are not liable for indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising from use or inability to use the Services, third-party conduct, unauthorized access to your information, or other matters related to the Services. Syklo’s total liability, if any, will not exceed what you paid for the Services in the six months before the claim.

13. Contact

For questions about these Terms, write to support@syklo.io.